Only because really, really nice people stumble upon this blog once in a while did I figure out how to navigate the AT&T Worldnet service change. I followed the directions and links carefully. I filled out each box and checked the box to accept the terms. And then this message appeared: We're sorry. You're account is not eligible for migration at this time.
If I thought I was frustrated before, I didn't know what was coming. I did manage to have an online chat with an AT&T representative who typed the encouraging words, "We haven't seen that error message before."
Suddenly, an AT&T supervisor called. Yes, they called me. I knew it was a big problem when the very nice man kept saying, "Let me talk to some other people and call you back." I spoke with him five or six times in an hour. Before we hung up for the last time, I asked him what happens on March 31 if they cannot fix the problem. He replied, "Oh, don't think so negatively. We have time to work on it." I know he meant well. I know he is really trying. The problem is I didn't get a good feeling about the eventual outcome.
I thought about it for a little while and decided I couldn't wait to see what happens. I changed my email address last night. It's going to sound petty, but I'm a bit sad about giving up my email address. I've had the same email address for 15 years, which is a lifetime in the IT world. I've changed phone numbers more often than I've changed email addresses.
Of course, this is the problem isn't it? I have had my email address for 15 years. It's in so many places it will take me weeks to make the change over. If I woke up one day and my email box was gone, I'd be totally screwed. Yes, I do have some stuff in other places, but not enough of it.
Last night I started the process. I sent an email to everyone giving them my new email address. I spent a while trying to change my email address wherever I could. If you think about it, your email address is probably hundreds of places. Some you use regularly and others you only use once or twice a year.
It will take a full month before I can change my email address and even then I'm sure I'll forget some places. It's just the reality of the situation.
If there is a bright spot to this entire situation, it's that I'm currently out of business cards. Ordering new business cards is on my to-do list for this week. At least now I'll be able to put my new email address on them.